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LAY-BY & Returns


Choose your length - 2, 4, 6 or 8 Weeks

Choose your payments - weekly or fortnightly

Contact me with your order along with address, telephone number and email to receive lay-by dockets and payment details.

Minimum lay-by is $40.  Items currently in stock are not secured until deposit is paid - please take this into consideration. especially when choosing items that are end of line stock - these will be unable to be re-ordered should available stock run out. 

Items Which Need To Be Ordered In From End Of Line Stock Will Require A 50% Deposit.  Should These Items Be Cancelled There Will Be No Refund - Half Of The Deposit With Be Forfeited, The Other Half Will Be Returned As Store Credit Only. 

 

**Does Dragon Tailz match sale prices for items on lay-by?  YES! 

Contact us to have any sale prices applied!

 

 

Conditions Of Layby:

*Your Lay-by will commence upon payment of Deposit Due.  Initial deposit is 20% of your lay-by total. 

*Deposit is payable same or next day at the latest to allow for accuracy of available stock inventory.

*Weekly payments at a minimum of $10 ($20 for Fortnightly) are required to retain your lay-by, with remaining balance due upon finalisation date.

*Individual items are not separable during the lay-by period and releasable only for collection/shipping on the whole upon final payment.

*ORDER items will be ordered once 50% of your lay-by balance has been paid.  Please take into consideration that these items may take up to 3 weeks to arrive, and therefore your collection/shipping date may extend past the finalisation date of your lay-by.

*Where weekly payments have not been made, and after giving due consideration to the customer with a reminder, the lay-by will be cancelled.

 

 

Terms and Conditions:  Following Cancellation

*For Items In Stock - Payments made will be refundable to the customer, less a cancellation fee of $25.00 or the total of payments made (whichever is the lesser).

*Order Items - Half Of The Deposit With Be Forfeited, The Other Half Will Be Returned As Store Credit Only. 

*Refunds are returned via the same means of payment.  Paypal payments placed as ‘Goods and Services’ will be refunded as such.

 

 

Please Note:

Your order will be processed upon receipt of payment.  Applicable Shipping costs include tracking and SOD (Sign On Delivery) where applicable.

Total order to be collected or sent as a whole to save on shipping costs.  Order items take approximately 1-2 weeks for arrival, in some cases 3-4 weeks should there be any unforeseen delays in the transit process.

Items are inspected/tested to ensure you are receiving goods in quality and working order before they are collected or shipped to you.  Items will typically be sent same or next business day, though please allow up to an additional week, depending on your location and shipping times, for your order to be received.  

Dragon Tailz Gift Dungeon accepts no responsibility, nor is liable, for any loss or damage caused during transit or after items have left said place of business premises. 


RETURNS

 No refunds for change of mind!  An exchange or store credit will be assessed upon notification within 24hrs of receipt and upon return of goods within 3 days provided that - 

A.   The product and packaging is in its original condition including manuals and accessories;

B.    And is in re-saleable condition for example original tags and labels are still attached, is unworn, unmarked, unopened and unused.

C.    Please choose clothing size carefully - use the approx guide to assist. 

D.   Any costs incurred to return/receive an exchanged item will be the customers sole responsibility.